The base warranty covers defects in materials and workmanship, ensuring the product functions as described in the User Manual for three (3) years from the delivery date. If the product stops working properly during the warranty period, we will inspect it and determine whether a repair or replacement is necessary.*Only Applies to Devices purchased after 4/1/2025. Warranty for devices purchased before 4/1/2025 is 2 years.

Monetary refunds are only available within the first thirty (30) days of purchase, also known as the Trial Period. After the Trial Period, the warranty covers repairs or replacements but does not include refunds.

The warranty does not cover intentional or destructive damage, water damage, lost products, devices that have been tampered with or modified, or products that have been resold.

To initiate a warranty claim, simply contact our customer service team with your proof of purchase and a description of the issue. If the product is within the Warranty Period and eligible for repair or replacement, we will guide you through the return process.