Account & Data Deletion Request

Request deletion of your account, or deletion of specific data associated with your account, in line with Google Play's and IOS app data policies.

What You Can Request

You can request deletion of your entire account, which closes your Vital Red Light account and removes your profile and associated app data, subject to the retention notes below. Alternatively, you can request deletion of specific data only while keeping your account active. For example, asking us to remove your session history or paired device data without closing your account. To make either type of request, email us at support@vitalredlight.com with your name, the email address associated with your account, and a description of what you'd like deleted.

What Gets Deleted, and What We Keep

When an account deletion request is completed, we delete the personal data associated with your Vital Red Light account, including your profile (name, email), your red light therapy session logs (duration, frequency, device used), and your paired device and app preference data. Some information may need to be retained even after an account is deleted. (E.g., purchase and warranty records are retained for consumer-protection and tax purposes, for a period of up to 7 years from the transaction date, after which they are deleted, per applicable tax law.) Anything deleted is not recoverable once your request is completed.